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Privacy Policy

Thank you for visiting my website.

The protection of your personal data is very important to me.

As a private company, I am subject to the provisions of the European General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG) and the Act on Data Protection and Privacy in Telecommunications and Digital Services (TDDDG).


Below, I provide comprehensive information about the data processing that takes place in connection with my website karolintransformation.com and the use of my services.


Responsible party


The responsible party under data protection law is:

 

        Lighthouse of your Soul

-Transformation with Karolin Zocher-


Karolin Zocher

Am Mühlberg 2

91338 Etlaswind-Igensdorf

info@karolintransformation.com

 


If you have any questions about data protection or wish to exercise any of your rights, please use the above contact details. I will respond to your request as soon as possible.

 

 

Definitions

The legislator requires that personal data be processed lawfully, fairly, and in a manner that is transparent to the data subject (“lawfulness, fairness, transparency”). To ensure this, this section first provides information about the individual legal definitions that are also used in this privacy policy:

Personal data

“Personal data” means any information relating to an identified or identifiable natural person (hereinafter “data subject”); A natural person is considered identifiable if they can be identified, directly or indirectly, in particular by association with an identifier such as a name, an identification number, location data, an online identifier or one or more special characteristics that express the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

 


Special categories of personal data

According to Article 9(1) GDPR, the processing of personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, health data, or data concerning a natural person's sex life or sexual orientation is prohibited, unless a specific permission applies in accordance with Article 9(2) GDPR.

 


Processing

“Processing” means any operation or set of operations which is performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, distribution, or otherwise making available, alignment, or combination, restriction, erasure, or destruction.

Restriction of processing

“Restriction of processing” means the marking of stored personal data with the aim of limiting their processing in the future.

Pseudonymization

“Pseudonymization” means processing personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.


File system

A “file system” is any structured collection of personal data that is accessible according to specific criteria, regardless of whether this collection is managed centrally, decentrally, or according to functional or geographical criteria.


Controller

“Controller” means a natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
 


Processor

“Processor” means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.


Recipients

“Recipients” means any natural or legal person, public authority, agency, or other body to whom personal data are disclosed, whether a third party or not. However, public authorities that may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.


Third party

“Third party” means any natural or legal person, public authority, agency, or body other than the data subject, controller, processor, and persons who, under the direct authority of the controller or processor, are authorized to process personal data.


Consent

“Consent” of the data subject means any freely given, specific, informed, and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

Lawfulness of processing


The processing of personal data is only lawful if there is a legal basis for the processing. Pursuant to Art. 6 (1) (a) to (c), (e) and (f) GDPR, the legal basis for processing may be, in particular:


a)    The data subject has given consent to the processing of personal data concerning him or her for one or more specific purposes;
b)    processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the

       request of the data subject prior to entering into a contract;
c)    processing is necessary for compliance with a legal obligation to which the controller is subject;
d)    processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority     

        vested in the controller;
e)    processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where

       such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection 

       of personal data, in particular where the data subject is a child.

Purely informational use of my website

In this section, I will inform you about which data I process when you use my website for purely informational purposes, i.e., when you do not actively transmit data to me when visiting my website.


Log files

When you view my website, I collect the following data in so-called log files, which are technically necessary for me to display my website to you and to ensure stability and security:

    IP address and host name

    Date and time of the request

    Time zone difference to Greenwich Mean Time (GMT)

    Content of the request (specific page)

    Access status/HTTP status code

    Amount of data transferred in each case

    Website from which the request originates

    Operating system and its interface

    Information about the browser, the version used, and language

    Name of your access provider


I am entitled to collect and store this data in accordance with Art. 6 (1) (f) GDPR, as I have a legitimate interest in the security and stability of my website. It will be anonymized after three days at the latest, unless there is reasonable suspicion of unlawful activity. In anonymized form, it is stored for a maximum of 12 months, insofar as this is necessary for statistical evaluations and to ensure the operation of the website, with the exception of statutory storage periods.


Cookies

When you use my website, cookies are stored on your computer. Cookies are small text files that are stored on your device and provide certain information to the entity that sets the cookie. They serve to make the website more user-friendly and effective overall.

All information on the use of cookies—in particular information on the names of the operators of the cookies, explanations of the storage period, and existing access rights of third parties—can be found in the cookie banner.


Necessary cookies

I use cookies that are necessary to enable certain functions of my website in order to make your visit here as pleasant as possible. These include, in particular, so-called session cookies. These store a so-called session ID, which can be used to assign various requests from your browser to the shared session. This allows your device to be recognized when you return to my website. Session cookies are deleted when you log out or close your browser.

I am entitled to use these cookies in accordance with Art. 6 (1) (f) GDPR, as I have a legitimate interest in the functionality and correct display of my website. Consent to the storage of these cookies is not required in accordance with § 25 (2) No. 2 TDDDG.


Tracking for reach measurement & advertising control

I also use cookies to measure the reach of my website in order to analyze its use and thus improve it.

When you visit my website for the first time, you will be asked for your express consent in accordance with Section 25 (1) TDDDG as to whether cookies may be set for the aforementioned purposes. The legal basis for this data processing is therefore Art. 6 (1) (a) GDPR.

Cookie settings

Cookies are stored on the user's device and transmitted to my site. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically.

You can also access my website without cookies. However, if you want to use my website to its full extent and in a convenient manner, you should accept cookies. Most web browsers are preset to accept cookies by default. However, you have the option of setting your browser to display cookies before they are stored, to accept or reject only certain cookies, or to reject cookies in general. Please note that changes to your settings only affect the browser in question. If you use different browsers or change your device, you will need to adjust the settings again. You can also delete cookies from your storage medium at any time. Information on cookie settings, changing them, and deleting cookies can also be found in the help section of your web browser.

 

General inquiries

If you contact me by mail, email, contact form, telephone, or fax, your inquiry, including all resulting personal data, will be stored and processed by me for the purpose of processing your request.



Legal basis for data processing in the case of general inquiries

If your inquiry is related to the fulfillment of a contract or the implementation of pre-contractual measures, the legal basis for processing is Art. 6 (1) (b) GDPR.

Otherwise, processing is based on Art. 6 (1) (f) GDPR (legitimate interest), as I have a legitimate interest in the effective processing of inquiries addressed to me.


Further legal bases for data processing

The processing of your personal data is also based on the following provisions:

If you have given your consent, the processing of your personal data for the purposes covered by your consent is based on Art. 6 (1) (a) GDPR.

If you enter into or intend to enter into a contract with me, the processing necessary for the performance of the contract or for the implementation of pre-contractual measures is based on Art. 6 (1) (b) GDPR.

If the processing is necessary to fulfill a legal obligation to which I am subject, the processing is based on Art. 6 (1) (c) GDPR. Such a legal obligation may, for example, consist of statutory documentation and retention obligations.


Legal basis for data processing when processing special categories of personal data

The processing of special categories of personal data, such as health data, is based on your express consent in accordance with Art. 9 (2) (a) GDPR.


Duration of storage

Your data will be used strictly for the purpose of processing and responding to your inquiry and will be deleted after final processing, provided that I am not subject to any legal retention obligations.

You have the option at any time to revoke your consent to the processing of your personal data and to object to the storage of your personal data that you have transmitted to me. In this case, the conversation cannot be continued. All personal data stored in the course of contacting me will then be deleted.

I would like to point out that the confidentiality of emails or other forms of electronic communication on the Internet cannot be guaranteed. For confidential information, postal mail is recommended.


Purposes of data processing

    Provision of the website

    Design of an interesting, varied, multimedia website

    Web analysis (including user behavior) and optimization of the website

    Contact and correspondence, customer support

    Contract processing and customer service

    Invoicing and payment processing

    Implementation and documentation of coaching

    Tax retention obligations

    Legal documentation obligations, in particular accounting

    Legally permissible advertising

    Newsletter marketing, including personalization

    IT security

    Fraud prevention

    Defense against liability claims

    Quality assurance and further development
 


Processors

I only pass on your personal data to third parties if there is a legal basis for doing so. Like any company, I also work with external service providers and partners in order to offer you the best possible service without interruption.esponding to your inquiry and will be deleted after final processing, provided that I am not subject to any legal retention obligations.

You have the option to revoke your consent to the processing of your personal data at any time and to object to the storage of your personal data that you have transmitted to me. In this case, the conversation cannot be continued. All personal data stored in the course of contacting me will then be deleted.

I would like to point out that the confidentiality of emails or other forms of electronic communication on the Internet cannot be guaranteed. For confidential information, postal mail is recommended.


When I work with external service providers or partners, order processing takes place regularly on the basis of Art. 28 GDPR. To this end, I conclude appropriate agreements with my partners to ensure the protection of your data. I also only use carefully selected processors to process your data. I only commission external service providers who have ensured that all data processing operations are carried out in accordance with data protection regulations. They are bound by my instructions and are regularly monitored by me.

The following types of processors may receive personal data from me:

 


Providers of web hosting and newsletter software


Wix

Wix.com Ltd.

Yunitsman 5 St

Tel Aviv

Israel

Phone: +972 (3) 545-4900

Fax: +972 (3) 546 6407

privacy@wix.com


Video conferencing providers


Zoom Video Communications, Inc.

55 Almaden Blvd

Suite 600

San Jose

CA 95113

United States of America


Audio and video data are transmitted in the process.


Recipients of personal data


    The aforementioned contract data processors

    ​Payment service providers

    ​Logistics service providers

    Authorities, if necessary

    Law firms (lawyers, tax advisors, management consultants)


Transfer to third countries

If personal data is transferred to third countries outside the European Union, this is done in compliance with data protection regulations, i.e. on the basis of an adequacy decision or subject to appropriate safeguards such as standard data protection clauses.

Currently, a transfer of personal data to a third country is intended on the basis of an adequacy decision by the European Commission.

The transfer of personal data to a third country takes place on the basis of the adequacy decision of the European Commission.


Children & Young People

My website is primarily aimed at adults. Persons under the age of 18 should not submit any personal data to me without the consent of their parents or other legal guardians.

If minors use my services, this also requires the consent of all legal guardians.
 


Obligation to provide data

There is no legal obligation to provide me with personal data.


Profiling

Automated decision-making within the meaning of Art. 22 GDPR does not take place.

 


Information on confidentiality

As I am not a so-called professional secrecy holder, I am not subject to confidentiality in the same way as doctors or psychotherapists. Of course, I treat our conversations as strictly confidential and only disclose sensitive information contained therein if I am legally entitled or obliged to do so, for example in the case of planned serious crimes (Section 138 of the German Criminal Code (StGB)) or child welfare risks.

If there are serious indications that the welfare of a child or young person is at risk and action by the youth welfare office is necessary to avert a risk to the welfare of a child or young person, I am authorized to inform the youth welfare office. This includes the transfer of personal data.


Your rights

In this section, I will inform you about your rights with regard to your personal data.

Requests for information, correction, and deletion, as well as revocation or objection to the further use of data for which consent may have been given to me, can be made informally to the above addresses.


Revocation of consent

If the processing of personal data is based on consent, you have the right to revoke this consent at any time. As a result, I will no longer be allowed to continue processing the data based on this consent in the future. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until revocation.


Right to confirmation

You have the right to request confirmation from the controller as to whether I am processing personal data concerning you. You can request confirmation at any time using the contact details above.


Right to information


If personal data is processed, you may request information about this personal data and the following information at any time:
 

a)    the purposes of processing;
b)    the categories of personal data that are processed;
c)    the recipients or categories of recipients to whom the personal data has been or will be disclosed, in particular recipients in third

       countries or international organizations;
d)    where possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for

        determining this duration;
e)    the existence of a right to rectification or erasure of personal data concerning you or to restriction of processing by the

       controller or a right to object to such processing;
f)    the existence of a right to lodge a complaint with a supervisory authority;
g)    where the personal data are not collected from the data subject, any available information as to their source;
h)    the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in

        those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such

        processing for the data subject.


If personal data is transferred to a third country or to an international organization, you have the right to be informed about the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer. I will provide a copy of the personal data that is subject to processing. For any further copies you request, I may charge a reasonable fee based on administrative costs. If you make the request electronically, the information shall be provided in a commonly used electronic format, unless you specify otherwise. The right to receive a copy pursuant to paragraph 3 shall not adversely affect the rights and freedoms of others.


Right to rectification

You have the right to request that I rectify any inaccurate personal data concerning you without delay. Taking into account the purposes of the processing, you have the right to request that incomplete personal data be completed, including by means of a supplementary statement.


Right to erasure (“right to be forgotten”)

You have the right to request that the controller erase personal data concerning you without delay, and I am obliged to erase personal data without delay if one of the following reasons applies:


a) The personal data is no longer necessary for the purposes for which it was collected or otherwise processed.

b) The data subject withdraws consent on which the processing is based in accordance with Article 6(1)(a) or Article 9(2)(a) of the GDPR, and there is no other legal basis for the processing.

c) The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.

d) The personal data has been processed unlawfully.

e) The erasure of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.

f) The personal data has been collected in relation to information society services offered pursuant to Art. 8(1) GDPR.


If the controller has made the personal data public and is obliged to erase it in accordance with paragraph 1, it shall take reasonable steps, including technical measures, taking into account the available technology and implementation costs, to inform controllers who process the personal data that a data subject has requested them to delete all links to this personal data or copies or replications of this personal data.


The right to erasure (“right to be forgotten”) does not apply if the processing is necessary:

    for exercising the right of freedom of expression and information;

    for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject

    or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

    on grounds of public interest in the area of public health in accordance with Art. 9(2)(h) and (i) and Art. 9(3) GDPR;

    for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with 

    Art. 89 (1) GDPR, insofar as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of

    the objectives of such processing, or

    for the establishment, exercise or defense of legal claims.


Right to restriction of processing

You have the right to request that I restrict the processing of your personal data if one of the following conditions applies:

​the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data;

the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;

the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise, or defense of legal claims; 

or the data subject has objected to processing pursuant to Article 21(1) of the GDPR, pending verification whether the legitimate grounds of the controller override those of the data subject.



If processing has been restricted in accordance with the above conditions, this personal data will only be processed—apart from its storage—with the consent of the data subject or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.


Right to be informed


If you have asserted your right to rectification, erasure, or restriction of processing against the controller, the controller is obliged to notify all recipients to whom your personal data has been disclosed of this rectification, erasure, or restriction of processing, unless this proves impossible or involves disproportionate effort.

You have the right to be informed by the controller about these recipients.


Right to data portability

You have the right to receive the personal data concerning you that you have provided to me in a structured, commonly used, and machine-readable format, and you have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, provided that:


a) the processing is based on consent pursuant to Art. 6(1)(a) or Art. 9(2)(a) or on a contract pursuant to Art. 6(1)(b) GDPR, and

b) the processing is carried out using automated means.

When exercising the right to data portability pursuant to paragraph 1, you have the right to have the personal data transmitted directly from one controller to another controller, where technically feasible. The exercise of the right to data portability does not affect the right to erasure (“right to be forgotten”). This right does not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.


Right to object

Pursuant to Art. 21 GDPR, you have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is based on Art. 6 (1) (e) or (f) GDPR; this also applies to profiling based on these provisions. The controller shall no longer process the personal data unless the controller can demonstrate compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject or for the establishment, exercise, or defense of legal claims.

If personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing purposes; this also applies to profiling insofar as it is related to such direct marketing. If you object to processing for direct marketing purposes, the personal data will no longer be processed for these purposes.

In connection with the use of information society services, you may, notwithstanding Directive 2002/58/EC, exercise your right to object by means of automated procedures using technical specifications.

You have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out for scientific or historical research purposes or for statistical purposes pursuant to Article 89(1), unless the processing is necessary for the performance of a task carried out for reasons of public interest.


Right to lodge a complaint with a supervisory authority


Without prejudice to any other administrative or judicial remedy, you also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes this Regulation.

The supervisory authority with which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint, including the possibility of a judicial remedy pursuant to Article 78 GDPR.

A list of supervisory authorities and their contact details can be found at the following link:


https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.


The competent supervisory authority is:


The Bavarian State Commissioner for Data Protection

P.O. Box 22 12 19

80502 Munich

089 212672-0

poststelle@datenschutz-bayern.de

datenschutz-bayern.de


The German text version is legally binding.


As of: December 2025

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